FAQ
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What are your core values?
We pride ourselves on a few key values. These are central to what we stand for as people and as a practice, which makes them worth mentioning. At this point, having core values probably seems trite. It just does. We would contend that it seems trite because places generally only pay lip service to them, meaning that they espouse them without actually living them. They become the equivalent of cotton candy–fluffy and appealing, but ultimately leaving you hungry for something more substantial and savory.
That is exactly what we try hard not to do. Our core values are alive.
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Will counseling work for me or my situation?
This is a ridiculously common question people have when they inquire about our counseling services and it’s one that we understand at a deep level. It’s pretty darn important to our team that you’re getting what you need out of your individual counseling and therapy or couples therapy and marriage counseling. You’re investing your time, your money, and your energy into a service that has no guaranteed outcome. It’s a big decision to make and one that an take people months (if not years) to fully decide upon and commit to. We get it.
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What is counseling?
Individual counseling is where people can come to sort out their life’s problems without fear of judgment, criticism, contempt, or mockery. It’s a place where people feel safe diving into the deepest, scariest, most enlightening parts of themselves. It’s a place where healing and growth occur just as seamlessly as laughter and tears.
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What's your approach?
While there are multiple approaches in individual counseling (and couples counseling), here’s the down and dirty of what you can expect when you work with one of the counselors (our team) at The Counseling Hub.
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How much does counseling cost?
Rates for individual counseling and couples counseling sessions vary from $55-$155 for one 50-55 minute session (a “therapeutic hour”), with an exception for the first session. Our first session is a little extra. The rates vary based on whichever fabulous clinician from our team that you decide to work with. They’re all awesome, so you’re in good hands, regardless of who you choose!
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Who gets counseling?
Everybody. Seriously, any type of person could walk in the door to seek out individual counseling (or couples counseling). That’s the beauty in counseling–it’s not for any one type of demographic. It is for is people who are willing and wanting to grow within their life, in some way. That growth, though–there’s nothing cookie cutter about it. One person might come in to work on communication in their relationship, whereas another might come in to work on building confidence and setting boundaries with people, whereas somebody else might come in for existential angst and terror. The thing that remains the same is that is no ‘one type’ of person who gets counseling.
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How do I know you're qualified?
As much as I hate to do this, it’s important to talk about the “letters” behind your counselor’s name (you might recognize some of these if you’ve met our team).
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What should I look for in a counselor?
Rather than go through the whole experience of seeking out a counselor for services only to be met with a person who doesn’t seem to get you, who doesn’t seem to care about you feeling safe or welcome, and who enjoys spending your time talking about themselves, let’s just cut that bs right out and emphasize what you should spend your time looking for in a counselor.
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How can I tell if you're any good?
We seriously love this question for its frankness and honesty. Who wouldn’t want to know whether their future counselor was any good at counseling? And while we’re pretty biased and think we have an awesome team, we understand the desire to know what you're getting into when you start with individual counseling or couples counseling.
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What happens if I miss a session?
A missed session is a loss to everyone. Not only do we want to make sure that you’re comfortable enough to come back, but we also want to make sure you’re getting the most you can out of your sessions. When we don’t have consistency with sessions, it can be much harder to get that comfort we strive for and the effectiveness we want.
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How long does counseling last?
If you’re interesting in attending individual counseling or couples counseling, but one of your hang ups is the length of time sessions will go on for, then you’re in the right place.
Although the question, “how long does counseling last” isn’t cut and dry. This is an “it depends” type question, so there’s a couple of key things to note.
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How long does each counseling session last?
This answer varies on the type of counseling you’re getting. Read more here.
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Rates and insurance for counseling & therapy services
There are a large variety of questions we receive related to rates, insurance, sliding scales, and the like. These should answer most of them, but if you need any additional information, email us directly and we’ll attempt to get things clarified for you!
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Common questions for couples therapy
These are just a handful of questions we get consistently from people seeking out couples therapy or marriage counseling, so we’d figure putting pen to paper (or digits to keyboard) was the right way to go. Make sure you reach out if you have other questions. We’re happy to answer any!
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Online counseling & telehealth FAQS
What we know about telehealth is that it’s as effective as in-person counseling, and effectiveness is really what we’re all about. The modality or way in which we receive services is important, but it’s more important that you, the client (or person seeking services) feels understood, seen, respected, and heard (in addition to confident in your clinician). And all of those things are absolutely achievable via telehealth.